Superintendent of Utilities

City of Downey | Downey, CA

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Posted Date 9/11/2018

Under general direction, incumbent plans, organizes, directs and coordinates the operation and maintenance  activities of the Utilities Division of the Public Works Department which includes the Water Distribution, Sewer and Storm Water, Water Supply, and Customer Service Sections.

Salary: $8,443.08 - $10,300.54

$101,317.01 - $123,606.50 Annually 


  • Organize, supervise, prioritize, plan, and direct work of the Water Distribution, Sewer and Storm Water, Water Supply, and Customer Service Sections operations.
  • Organize, supervise, prioritize, plan, and direct preventative maintenance and infrastructure management projects and programs for the various sections of the Utilities Division.
  • Estimate, plan, schedule, and monitor time, material, staff, and equipment necessary for project completion including requisition and procurement of materials, equipment, and supplies.
  • Review and prepare request for proposals and qualifications, and help review plans and specifications in support of Utilities Division projects and programs.
  • Coordinate with, provide technical guidance to, and monitor inspectors, consultants, contractors, vendors and other agencies in support of Utilities Division projects and programs.
  • Coordinate work crew activities with other department staff, City personnel, or the public.
  • Participate in employee selection; evaluate employee performance; execute disciplinary action.
  • Prepare annual budget and monitor expenses to ensure compliance with approved operating budget of Utilities Division.
  • Prepare written reports, memorandums, and correspondence.
  • Develop, implement, and maintain standardized operation and maintenance (O&M) procedures and programs.
  • Prepare and maintain spreadsheets and/or databases using desktop and mobile computers and equipment for compliance and infrastructure management programs.
  • Oversee and monitor documentation of material inventory, field safety, construction activity, operational and infrastructure management data, and preparation of compliance reports.
  • Plan and implement safety and other training programs.
  • Organize, plan, and direct Utilities operational assistance provided to other City supervisory staff in support of the planning, design, construction, maintenance, and operation of Utilities Division facilities and programs.
  • Organize, supervise, prioritize, plan, and direct the investigation and response to service request inquiries, and respond to issues of regulatory compliance, and complaints from the public.
  • Organize, supervise, prioritize, plan, and direct the response to work day and after-hour emergency calls from the public and other agencies, including explaining priorities, programs, and policies to the public, and providing appropriate follow-up.
  • Assist Finance Department with water billing procedures, problems and customer complaints.
  • Prepare and submit reports and supporting documentation, and provide oversight to ensure compliance with all applicable regulations as they pertain to Utilities Division operations.
  • Perform other related duties as assigned.


Education: High school graduate or equivalent.  A Bachelor's degree from an accredited college or university in Water, Sewer, Storm Water, Environmental Science, Engineering, or other related field is required.

Supervisory or administrative experience in the occupational field may be substituted on a year for year basis.

Experience: Six (6) full-time years of experience, including three (3) years in a supervisory capacity, in water, sewer, and/or storm water utilities operations with increasingly responsible work experience in the construction, operation, maintenance, and customer service of water distribution, sewer and storm water, and water supply systems as applicable.

Knowledge of: Various aspects of water, sewer, and storm water system operations, Environmental Protection Agency and State of California Department of Public Health regulations on water quality and environmental issues; principles of operation and maintenance of water production and storage, sewer, and storm water systems; applicable City, State and Federal regulations and guidelines; water distribution, sewer, storm water, and customer service field operations including construction, maintenance, and repair; water meter reading and repair; equipment capabilities, limitations and safe operating characteristics; OSHA safety standards related to all aspects of related Utilities Division projects; methods of collection and preserving potable water samples; water usage, and water and sewer billing information obtained from Eden billing system; customer service delivery; principles and practices of supervision; current computer technology, and modern office practices, methods, and equipment; record keeping techniques and procedures. Budget preparation; program planning; training techniques; and personnel management practices.
Ability to: Plan, direct, supervise, and coordinate the work of others; present ideas and communicate effectively in oral and written form; establish and maintain effective and cooperative working relations with those contacted in the performance of duties including the public and co-workers;  read and interpret plans, manuals, and specifications; meet schedules and time lines; perform effective decision making that includes accurate situational analysis and ability to adopt an effective course of action; perform work using a personal computer and mobile computerized equipment with proficiency in Microsoft Office program, utilizing Word and Excel; knowledge of general municipal computer software programs; follow City work rules and Department policies and procedures. 

License/Certification Requirement: A State of California Grade 4 Water Distribution Operator Certificate and a Grade 3 Water Treatment Operator Certificate are required at the time of appointment.

Possession of a Grade 2 or higher California Water Environment Association (CWEA) Wastewater Collection System Maintenance Certification is desirable.

Due to the performance of field duties, which requires operation of a City vehicle, a valid California Class C Driver's License to carry out the essential functions of the position and an acceptable driving record are required at the time of appointment and throughout employment.

Job Category
Local Government
Career Level

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